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Customer satisfaction is key to keeping customers loyal and increasing sales all year around. Provide customers with an easy check-out through their own personal account and tailor messages to their needs.

Complete Customer Account

Every registered user can create his or her own customer account, complete with custom shipping preferences, multiple billing addresses, and the ability to track existing orders.

Ability to Send Messages via his/her Personal Account

Through their customer account, every user has a direct line of communication with the store owner in order to send messages regarding orders, payment, shipping or anything else related to the shop.

Return Management

If a customer decides to return merchandise purchased through the site, PrestaShop’s RMA system will allow both the merchant and the customer to handle returns quickly and easily with step-by-step status updates.

Business to Business

PrestaShop v1.5 now houses a new B2B interface that makes the buying and selling of goods and services between businesses simple and effective. With this new feature, you can keep track of all your B2B sales in an effort to manage every aspect of your online business.

Centralized after Sales Service

The integrated customer service feature has been greatly improved to centralize all of your messages from different sources. You will no longer struggle to find a message through multiple areas of your shop and email. Now they will all be combined into a single tab.